Assistant Manager - Aspen Mountain Ski School

The Assistant Manager plays a pivotal role in the Aspen Mountain Ski School, supporting daily operations and ensuring exceptional guest service and operational effectiveness. This position actively leads and mentors Pros and collaborates with Supervisor peers to foster a collaborative team environment and advance School and business unit goals. Assistant Managers are integral to training, staff support, and operational execution across both on-hill and base area environments. This position reports to the General Manager. Applications for this role will be accepted until  September 8, 2025.The budgeted salary range for this position is $63,082-72,544.00. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus. Essential Job Functions / Key Job Responsibilities Prioritize and manage daily operations in line with departmental SOPs, end-of-season analysis, and organizational goals Lead and support a team of Supervisors to ensure smooth and consistent execution of daily operations Oversee the scheduling and management of Pros, ensuring optimal coverage to meet service demands, maintaining high scheduling accuracy, and making timely staffing adjustments Contribute to increased revenue, an exceptional guest experience, and improved labor efficiency by making intentional scheduling and assignment decisions  Participate in staffing functions including recruitment, onboarding, scheduling, development, and performance feedback Maintain visibility and engagement with Pros and guests in base areas and on-hill to support a strong guest experience and staff accountability Observe and assess guest interactions and Pro performance to ensure service excellence and take timely action when issues arise Act as a mentor and leader to team members, supporting staff development pathways including certification, training, and growth opportunities Facilitate timely and accurate communication of essential information to team members and across departments Collaborate with Sales, Reservations, Payroll, and other S3 support teams to ensure operational consistency and resolve shared challenges Participate in employee recognition and performance conversations, supporting a culture of accountability, feedback, and professional growth Other duties as assigned