Pharmacy Technician

Prescription Processing:Accurately and efficiently fill prescription orders. Filling via vials or blister packingMeasure dosage of medications, according to prescription ordersUnderstand regulatory requirements for filling and labeling prescriptions.Assist with both inbound and outbound phone calls.Identify which calls can be addressed independently and which require redirection to a pharmacist (e.g., new prescriptions, medication consultations).Troubleshoot delivery concerns and communicate issues effectively to customers, pharmacies, or peers.Customer Interaction:Understand HIPAA privacy rules and ensure proper communication and paperwork completion.Verify patient information (name, address, date of birth, insurance, etc.), number of prescriptions and coordinate consultations with pharmacists.Documentation and Delivery:Follow protocol for pharmacy deliveries via internal or external couriers, including outbound calls to confirm receipt.Batch reconcile deliveries within the pharmacy system and file paperwork according to policy.File all documentation according to policy and/or law.Inventory and Maintenance:Maintain appropriate stock of vials, lids, printer paper, and labels, and communicate low stock issues.Assist Inventory Technician with out-dates and proper shelf maintenance monthly.Maintain a clean working environment, including personal space and entire premises (e.g., trash removal, cleaning shelves, floors, bathrooms, counters, and breakroom).