Call Center Customer Service Rep.

Description Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call (818) 703-8818 for immediate consideration. Answering inbound calls from customers Listening attentively to customer concerns and questions Providing accurate information about products and services Resolving customer issues and complaints effectively Processing orders, returns, or other transactions as needed Upselling or cross-selling products based on customer needs Maintaining detailed customer records within the CRM system Identifying and escalating complex issues to supervisors Following established call center procedures and scripts Adhering to quality standards and performance metricsRequirements Customer Service Representatives must have excellent communication skills and knowledge of Microsoft Word, Excel, and customer database systems. Previous customer service experience with conflict-resolution is a plus. Please contact us today for immediate consideration.TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .