“Every person deserves compassion, dignity, and the safety of a place to call home.” Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire. Job Description The Intake Specialist is responsible for completing client intakes at agency facilities and assisting case management staff with client care needs.The pay range for this position is $21.50 - $24.00 per hour, depending on experience. Responsibilities
Complete client intakes in a timely manner and in accordance with agency workflow and standards
Maintain internal agency documentation requirements in agency EHR and Google Suites
Utilize the Homeless Management Information System to enter client information
Demonstrate a strong understanding of MediCal and Medicare insurance and utilize this knowledge to refer clients to insurance funded programs that assist with social determinants of health
Utilize MyCalWin portal to assist clients with accessing benefits as a Community Based Organization
Orient clients to facility amenities and rules upon intake
Assist case managers with client service connections
Assess client need for recuperative care services
Acts in an ethical manner reflecting core values of integrity, transparency, accountability, respect and responsibility. Acts above reproach in all that is done on behalf of Illumination Foundation.
Models openness, honesty and accountability to colleagues, volunteers, donors and all others involved with Illumination Foundation.
Must accept personal responsibility and accountability for performance of duties.
Must maintain confidentiality of work related information and materials.
Responsibilities subject to change upon administrative review.
Preferred Experience/ Minimum Qualifications
Required:
Valid CA Driver’s License and eligibility for company vehicle insurance.
High School Diploma or equivalent.
Customer and client relations skills
Proficiency in Microsoft OfficeSuite (Outlook, Word, Excel, Teams).
Understanding of MediCal, Medicare, and continuum of care homeless services
Knowledge of medical coding, specifically ICD10 coding
Preferred:
2+ years working in homeless services preferred.
M.A. or EMT certification
Bilingual in English and Spanish.
Benefits
Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan
Dental and Vision Insurance
Life, AD&D and LTD Insurance funded 100% by Illumination Foundation
Employee Assistance Program
Professional Development Reimbursement
401K with Company Matching
10days vacation PTO/year
6 days sick PTO/year
10 days holiday PTO/year
Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans
Powered by JazzHR