Provide customer service such as greet customers, answer questions, process incoming patients, and handle payments.
Answer phone calls, which may involve answering questions and screening and scheduling appointments.
Handle incoming and outgoing mail and email.
Update and file patient charts.
Enter data into a computerized billing program.
Process credit card payments and prepare bank deposits.
Retrieve prescriptions.
Assist with pet supply purchases such as pet food, supplements, and grooming items.
Maintain the cleanliness of the waiting room.