Administrative Assistant

The Administrative Assistant provides an exceptional experience to each internal and external customer through phone, email, or client-facing contact. This role assists the Sales and Marketing vision of the company by accomplishing set goals of support in addition to delivering our 10 serving basics with each customer interaction. The Administrative Assistant may be required to support showroom operations, walk-in customers, visual merchandising, and overall cleanliness/maintenance of the space.Duties and Responsibilities:Receive incoming phone calls, make outbound calls.Support Sales and Design Consultations, Installation Department and AccountsAssist the General Manager and Sales Manager with administrative expectations and reporting.Manage the office supply/sample inventory for the main office or showroom(s).Serve as the first contact to greet all clients who visit the showroom.Maintain the showroom at the direction of the Showroom Manager in accordance with the maintenance checklist.Assist with calling Consultation requests and striving to achieve the 90% conversion rate goal.Support other offices/showrooms within the marketAssist with sample program, showroom items, and any other sales and design-related tasks as neededCreate and update organizational chartsConduct visual merchandising and light cleaning to keep spaces aligned with the brand.Organize, co-ordinate and run showroom eventsResearch and run database of trade contacts to support Design activitiesManage and coordinate Google reviewsRun website page with support of corporate HQSupport Sales and Design team in specific tasks as directed by Sales ManagerSupport accounts department with basic invoicing as neededCo-ordinate warranty and retail requests