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This is a full time, in-office position in Camarillo, Mon - Fri 7 am - 3:30 pm
Position Summary
The transportation scheduler creates routes and programs drivers as well as vehicles accordingly. The routes vary from regularly routed assignments and the creation of special routes on daily basis. The scheduler also oversees the scheduling of vehicle maintenance for internal fleet.
Essential Duties
Schedules transportation for clients, which include but not limited to people with disabilities, medical needs, and elderly care.
Efficiently uses resources to minimize gaps, overlaps, and maximize capacities, while still meeting the client’s needs.
Coordinates routine maintenance for internal fleet.
Work collaboratively with other departments to ensure a seamless service.
Required to have prompt, regular attendance in-person and be available to work on-site, in-person during regular business hours and as needed.
Maintain polite and professional communication via phone, e-mail, and mail.
Develop a long-term schedule/dispatching plan for operational efficiencies.
Coordinate with inter departments the implementation strategies.
Evaluate and analyze scheduling and dispatch data to identify further areas of service development.
Drive a culture of urgency and on-time service delivery.
Establish and manage an ongoing governance structure for transportation Scheduling.
Communicate with key stakeholders to secure continuous organizational commitment and alignment.
Produce monthly statistics, KPIs, goals and metrics.
Ensure quality of the overall scope of processes/ programs through constant monitoring, control and auditing of the various initiatives
Knowledge, Skills & Abilities
Demonstrated ability to work independently with minimum supervision.
Ability to learn and familiarize cities, counties, and neighborhoods.
Experience with telematics such as GPS, and Routing System.
Ability to transfer practical knowledge in scheduling and planning to an automated environment.
Proficient in planning and implementing routes in accordance with Policies and safety considerations as well as cost considerations.
Experience working with spreadsheets, databases, and presenting information in a clear and concise manner.
Ability to work with all Microsoft Office applications including but not limited to Excel, PDF, Word etc.
Skill in developing logical solutions to problems of a technical nature.
Minimum Requirements
Education
High School Diploma, or GED equivalent preferred.
Work Experience
2 years education and/or work experience in transportation logistics, or related field.
Physical Abilities and Working Conditions
Vision: Ability to read small print and view a computer screen for prolonged periods.
Hearing: Ability to tolerate exposure to noisy conditions.
Speech: Ability to be understood in face-to-face communications, to speak with a level of proficiency and volume to be understood over a telephone or computer.
Upper Body Mobility: Ability to use hands to grasp, and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head.
Strength: Ability to lift, push, pull and/or carry objects which weigh as much as 5 or more pounds on a frequent basis. Incumbent may be required to physically restrain parties involved in a conflict.
Environmental Requirements: Ability to encounter constant work interruptions; work cooperatively with others; work independently; work indoors.
Mental Requirements: Ability to read, write, understand, interpret, and apply information at a moderately complex level essential for successful job performance; math skills at a high school proficiency level; judgement and the ability to process information quickly; learn quickly and follow verbal procedures and standards and give verbal instruction; rank tasks in order of importance; copy, compare, compile, and coordinate information and records. Understand how to manage stress.
Additional Work Conditions & Physical Abilities: Ability to be flexible and adapt as needed between various in-person working environments.