N-Hance is an innovative and affordable cabinet refinishing and renewal service provider that transforms wood cabinets without the dust, inconvenience and noxious fumes associated with traditional refinishing methods. Established in 2001, N-Hance Wood Refinishing of Ventura County has helped 1000s of home owners fall in love with their kitchen and other cabinetry all over again.
We are growing and looking for an individual to fill a full-time position of Front Office Manager. This is year-round, consistent, full-time work. Previous home improvement or construction front office experience would be helpful.
As a Front Office Manager, you will be responsible for the following tasks:
- Answer incoming phone calls from both new leads and existing customers
- Return missed phone calls and voicemails
- Respond to customer emails and text messages
- Enter and manage data in the CRM system
- Make follow up calls to leads with outstanding estimates, that have yet to close
- Maintain clean office environment
- Work with Operations Manager and General Manager on other tasks, as required
To qualify for this position you should have:
- Previous experience as Front Office/Admin in a Home Improvement or Construction field would be helpful
- Basic Computer knowledge
- Ability to work full-time and be reliable
- High attention to detail required
- Ability to clearly communicate with both technicians and customers alike
- Be available 5 days a week Mon-Fri between the hours of 8am-5pm
- High school or equivalent (preferred)