Cork Dork Restaurant and Wine Bar
Job Brief:
We are a busy restaurant and wine bar currently hiring for a Host and Event Coordinator. You
will oversee the host stand and special event coordination and execution. To excel in this
role, you should be comfortable standing for long periods, be highly organized, have excellent
customer service/communication skills, and be able to manage a hectic shift.
Job Responsibilities:
Answer phone calls, take reservations, and reply to questions
Greet guests provide outstanding customer service as the initial point of contact to
represent our restaurant and add guests to our waitlist as necessary
Seat guests and tour guide them through our digital menus, guide their
experience and answer questions
Assign guests to tables based on preferences while keeping table rotation in mind so
that servers receive the correct number of customers
Engage with guests to ensure they are happy with their food, service, and overall
experience
Respond to complaints and help to resolve them
Have a strong knowledge of the menu
Book special events, large parties and understand requirements for each event
Plan events with attention to financial and time constraints
Manage event operations (preparation, being the point of contact, and execution)
Help with other positions in the restaurant as needed
Job Requirements:
High school diploma or equivalent, restaurant experience is a plus
Ability to provide top-notch customer service in a fast-paced restaurant environment
Well-organized with multi-tasking and problem-solving skills
A proven track record of organizing successful events
A positive attitude, ability to remain calm and work well under pressure
Does high-quality work unsupervised, follows instructions, and asks for clarification
Able to work in a standing position for long periods.
Able to safely lift and easily maneuver trays of food when necessary
Able to handle money accurately and operate a point-of-sale system
EOE
Please send us your resume if interested