Aftermarket Project Manager

Full Time Non-Exempt Position

40-hour work week on premises

Relocation will be considered.

About Us:

Edge Autonomy is a leading unmanned aerial system technology innovator, and provides turn-key systems, subsystems, engineering services, training, and operational support to military and commercial customers worldwide. The company was founded in 1998 and specializes in all aspects of engineering and manufacturing for small tactical unmanned systems, having supported over a dozen drone programs throughout its history.

Learn more about Edge Autonomy at www.edgeautonomy.io.

About the position:

The Aftermarket Project Manager is responsible for managing projects and customer relationships to ensure on-time delivery of products and meet profitability expectations of Edge Autonomy while coordinating engineering and production efforts related to aftermarket activities with a customer focused mentality.

Duties Include: The following job functions are a basic requirement, but are not limited to, and may be assigned other duties.

Receives and documents customer returned aircraft, systems, and support equipment through an RMA process.

Supervise and coordinate disassembly and engineering disposition of returned equipment.

Prepares customer quotations and submittal packages for aircraft, system, support equipment, and warranty repairs.

Sets up close collaboration and clear hand off with other departments including Engineering, Production, and Shipping.

Responds to internal and approved external customer inquiries related to product pricing and delivery.

Provides project management on orders from RMA receipt, through quoting and production and into Shipment.

Works with engineering and production to evaluate process ability and feasibility of all assigned projects and orders before commitment.

Monitors quoting competitiveness by back calculations and seeking feedback on actual builds on an ongoing basis and reports any trends or issues, safeguarding the overall profitability.

Leads and participates in departmental and inter-departmental continuous improvement efforts.

Required Qualifications:

U.S. Citizenship

Bachelor’s Degree in engineering, business administration or equivalent

Excellent interpersonal relationship building, including transparent communication, the ability to work in a team, and a positive make-happen attitude.

Ability to manage multiple customers, projects, and daily tasks.

Fluent in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, One-Drive, SharePoint).

Database management skills required

Preferred Qualifications:

Ability to read, review, and understand engineering drawings and specifications.

Experience with Composites and Electronics manufacturing methods

Ability to perform data analytics and visualization (PowerBI).

Experience using Kaizen (continuous improvement), A3 (problem solving), Poka Yoke

(error proofing) techniques for process improvement.

Hiring Requirements:

If an offer of employment is extended, a background check is required, and the offer of employment is contingent on the results.

This is a salaried position requiring 40 hours a week during normal business hours. Additional hours may be required to support development or production goals.

Based on our work requirements, applicants must comply with NOFORN security classification.

Edge Autonomy Benefits

Premium Medical Insurance, including vision coverage

Dental Insurance

Paid vacation

Paid holidays

Paid sick time

Edge Autonomy is an Equal Opportunity Employer

Edge Autonomy, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis.

A Note on Our Response to COVID-19 (and Contagious Diseases):

Our workplace requires that all employees be fully vaccinated for Covid 19. Persons with documented medical issues or sincerely held religious beliefs will be reasonably accommodated in accordance with applicable law. Employment is contingent upon proof of vaccination or exemption.

Edge Autonomy is committed to providing a safe and healthy workplace for our employees. While we continue to meet our commitments delivering the highest quality product to our customers, the health, safety, and wellbeing of our employees and their families remains our top priority. As the situation evolves, so does our plan. Not only are we following all CDC, state, and local guidelines, but we’re taking precautions to reduce the spread of COVID-19 or new variance outbreaks. We remain vigilant and will continue to be proactive in keeping our community safe.

Veterans Status

To our veterans and separated service members, you are at the forefront of our minds as we recruit top talent to join Edge Autonomy. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Edge Autonomy seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Edge Autonomy home.

Edge Autonomy supports our military and will compensate up to 80 hours of reservist/active duty for our employees.

ADA

The physical demands described here are representative of those that must be met by the candidate to successfully perform the essential functions of this job. Most work performed in enclosed buildings. This position is primarily housed in a temperature-controlled office. While performing the duties, candidate is frequently exposed to computer terminals, sitting, and standing for long lengths of time. Frequent and prolonged periods of time looking at a computer screen. Walking, standing, stooping, kneeling, sitting, bending during each workday. The vision requirement includes, close vision, distant vision, computer vision. Dexterity of hands and fingers to operate a computer keyboard. Usage of copier machines, printer machines, and machines designated to engineering practices. Carrying up to 50 pounds. PPE for production, as well as PPE for Covid and infectious diseases include facial mask, protective gloves as necessary. These ADA requirements are not inclusive of the performed and responsibilities to be held by the candidate.

All responses will be handled with strict confidentiality.