Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Torrance, CA site is looking for a new Air Logistics Revenue Care Specialist to join our Air Logistics teamYour RoleAs the Revenue Care Specialist is responsible for the prompt and accurate invoicing of all services rendered in the process of importing and exporting air logistics cargo. You must be able to effectively analyze pending files to proactively identify and resolve any potential issues by coordinating with operations, sales, and customer service departments.Your Responsibilities
Responsible for accurately issuing and distributing a high volume of invoices based on customer specific rates or spot quotation
Collaborate with sales and operations teams to ensure that all incoming costs are accounted for, all billable activities areinvoiced in line with customer specific rates, and that all required back-up documents and approvals are in place
Audit incoming charges from overseas Kuehne-Nagel offices and outside vendors for accuracy.
Address and resolve any disputes or discrepancies to protect costs
Work closely with KN’s internal credit department to investigate and resolve customer issues, disputes, short paid invoices, or unpaid invoices to reduce bad debt
Review files to confirm accuracy for month end close
Report to Revenue Care Manager
Schedule: Monday-Friday 9am-5pm
Your Skills and Experiences
2- or 4-year college degree (preferably in accounting / finance, logistics or other business related major) or equivalent combination of education and experience
2+ years' experience in Customer Service
Good Reasons to JoinAt Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $22.88 and $27.88. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-MB1Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.