DescriptionIn this role, you will serve as the Administrative Supervisor providing direct support to the staff, physicians, and hematology/oncology patients. Major duties include but are not limited to: supervising a team of leads and administrative assistants, act as a back up to the practice manager with troubleshooting and resolving clinical operation issues, assist with the selection and direct oversight of the administrative staff members, providing support to leads and administrative assistants in other oncology community practices, assisting with troubleshooting, resolving clinical operations issues, arranging practice coverage, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources, and providing follow-up through telephone and EPIC/Care Connect.Salary range: $30.56/hr - $60.82/hrQualificationsRequired:
Skill in analyzing information, problems, situations and procedure to define objectives, identify patterns and formulate conclusions
Demonstrate ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
Ability to make independent judgments and to evaluate complex issues
Administrative abilities to resolve complex issues to implement long-range plans
Skill in working independently and following through on assignments with minimal direction
Skill in setting priorities when there are deadline pressures, competing requirements, and a heavy workload
Skill in writing grammatically correct letters, reports, memos and minutes.
Skill in editing and prooing correspondence for correct grammar, spelling and punctuation.
Ability to speak to individuals using appropriate grammar and vocabulary to obtain information, explain policies and procedures
Knowledge of/ability to learn contact persons for information on appropriate patient-related and office-related issues
Working knowledge of medical oncology terminology
Skill in performing duties changing from one duty/task to another of a different nature
Skill in performing duties with frequent interruptions and/or distractions
Ability to work cooperatively with other staff members, faculty, patients, nursing staff and others
Preferred:
Ability to speak persuasively to individuals and to a large and small group
Skill in the use of personal computers and computer software. Working knowledge of Microsoft Word, Excel, and Outlook as well as CareConnect
Team building skills to include prior supervisory experience
Previous supervisory experience
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