Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.Job DescriptionAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:Abbott Vascular provides innovative, minimally invasive and cost-effective products for treatment of vascular disease. Our extensive portfolio includes drug-eluting stents, bare metal stents, guide wires, balloon dilatation catheters, imaging catheters and software, vessel closure devices and peripheral stents.Our location in Temecula, CA , currently has an opportunity for an Associate Engineer - Product Performance.THIS IS AN ONSITE DAILY POSITION.What You'll DoIn this role you will identify, analyze, investigate, monitor and document patterns and trends in post marketing surveillance data as part of the CAPA system. Analyze and investigate product complaints from the field as part of post market surveillance requirements. Communicate and educate management, R&D, marketing, sales organization and other departments, as well as external customers about product performance. Ensure that information and insight gained from the investigations and corrective actions is fed back to the R&D and marketing organizations as part of the risk management and design input systems. Develop Post Market Surveillance Plans and provide engineering support for complaint investigation readiness of new products.Core Job Responsibilities:
Analyzes customer complaints, events and other post marketing surveillance data by examining the data for patterns and trends and investigating when necessary. Investigates customer complaints related to product quality or patient safety.
Investigates identified trends by starting a formal trend investigation and trend report and working on cross-functional teams.
Documents trend action by updating the trend report at appropriate levels and by performing a Health Risk Analysis.
Communicates product performance by formal presentations to management committees and design teams, supporting published product performance reports and supporting customer requests for performance information either directly or through the sales organization.
Develop test plans, procedures, justifications papers and provide engineering support for new product complaint readiness.
Begins developing a network of internal resources to facilitate completion of tasks.
Individual influence is typically exerted at the peer level.
Completes daily work to meet established schedule with guidance from supervisor on prioritization of tasks.
May exercise authority within pre-established limits and approval.
Failure to achieve results can normally be overcome without serious effect on schedules and programs.
Learns to use professional concepts and company policies and procedures to solve routine problems.
Works on problems of limited scope.
Minimal independent decision making.
Education and Experience You'll Bring
Bachelor's degree + 0-2 years experience of related work experience with a basic understanding of specified functional area.
Basic technical knowledge of concepts, practices and procedures.
Limited understanding of business unit/group function.
Quality complaint handling experience.
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Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com (http://www.abbottbenefits.com/pages/candidate.aspx)Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.The base pay for this position is $48,000.00 – $96,000.00. In specific locations, the pay range may vary from the range posted.An Equal Opportunity EmployerAbbot welcomes and encourages diversity in our workforce.We provide reasonable accommodation to qualified individuals with disabilities.To request accommodation, please call 224-667-4913 or email [email protected]