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Republic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world.We are Sustainability in Action — our promise to be environmentally responsible and to help our customers be environmentally responsible too.Why choose Republic?Joining Republic isn’t just about taking on a new job, it’s about making a commitment to create a more sustainable world together. Our people provide an essential service, serving and impacting customers, neighborhoods, and communities everywhere.As a company, we are proud of our values and encourage those who share in our aspirations to join our team:
We protect our colleagues and communities through safe practices everywhere, every day.
We are committed to serving our customers and communities by going above and beyond to exceed expectations.
We take action to improve neighborhoods and communities by being environmentally responsible and creating a more sustainable world.
We are driven to deliver results in the right way.
We encourage a human centered culture that honors the unique potential and dignity of every person.
Salary Range: $67,200.00 - $84,000.00 USD AnnualPOSITION SUMMARY: The Zero Waste Representative works with businesses, institutions and agencies to promote source reduction, reuse, and recycling throughout our designated Los Angeles Franchise Zones to reduce the amount of material that is landfilled and find alternative diversion solutions to our evolving waste. The Zero Waste Representative is a field position and will provide technical support and guidance on program implementation and operations to a diverse customer base.PRINCIPAL RESPONSIBILITIES:
Schedules and completes proactive customer calls and visits and captures key information in the Company’s information systems.
Conducts the initial waste assessments, collects data, confirms service level and prepares Contract Service Agreements for customers’ signatures and set ups.
Provides customized reporting for customers.
Maintains a thorough knowledge of the Company’s available services, lines of business, pricing and additional services as appropriate to assigned existing customers.
Creates a baseline and program goals for Recycling, which may include public speaking engagements and training presentations at customer locations.
Implements successfully the Zero Waste Program in their assigned franchise zone.
Manages major accounts and high-profile accounts in their franchise zone.
Identifies Business Specific Diversion Programs and ensures implementation of the Waste Assessments Recommendation.
Conducts follow up visits to monitor and evaluate business-specific diversion program participation and provides additional support to non-compliant participants.
Regularly meets with Operations Manager/ Project Manager/ Sales Manager to review weekly progress versus goals and status of implementation of the Zero Waste Program.
Partners with the operations team, when needed, to address customer services issues.
Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities.
Performs other job-related duties as assigned or apparent.
QUALIFICATIONS:
Experience in sustainability initiatives.
Experience communicating with diverse stakeholders in formal and informal settings.
MINIMUM REQUIREMENTS:
High school diploma or GED.
Minimum of 2 years of experience in a customer-facing role, identifying and addressing customer needs.
Valid driver’s license.
Rewarding Compensation and BenefitsEligible employees can elect to participate in: Comprehensive medical benefits coverage, dental plans and vision coverage. Health care and dependent care spending accounts. Short- and long-term disability. Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance Program (EAP). Employee discount programs. Retirement plan with a generous company match. Employee Stock Purchase Plan (ESPP).The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
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