Job Title: UX ResearcherJob DescriptionWe are looking for a UX Researcher to support the team building Alexa experiences leveraging AI. The User Researcher in this contractor role will generate insights into customer needs that inform design and product decisions. You will evaluate the usability of features and help influence teams across Alexa through your research. Your research will be agile, keeping pace with the rapid innovation in the team, while also ensuring a comprehensive understanding of our customer groups. You should have broad skills in user research and design research methods and a thorough understanding of qualitative and quantitative research concepts. There will be overlapping projects, so you should be good at multitasking, juggling competing priorities, and organizing yourself. Most of all, you should be excited by translating uncertainty and ambiguity into actionable recommendations.Responsibilities
Create a deep understanding and empathy for our target customers through primary field research, behavioral analysis, and/or secondary research.
Identify the best method or mix of methods based on research questions, timeline, and resourcing.
Work closely with product and design teams to communicate insights that shape customer experiences and solve problems with data and evidence.
Drive impact as measured by changes to the product design and development roadmap.
Essential Skills
BA/BS in experimental psychology, cognitive science, human computer interaction, or related discipline.
10 years of hands-on experience conducting UX research in an applied setting.
Experience with research processes and research methods (e.g., surveys, personas, lab studies, diary studies, and other methods).
End-to-end experience with all aspects of research study design, recruiting, moderation, analysis, and reporting.
Working knowledge of behavioral statistics and the principles of experimental design.
A portfolio demonstrating past work experience, deliverables, and extraction of actionable insights from qualitative data.
Additional Skills & Qualifications
Strong command of quantitative behavioral analysis and statistics.
Voice or multi-modal research experience in a global context.
Research experience with remote participants (e.g., via video conference).
Excellent communication, presentation, interpersonal, and analytical skills; ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
Work EnvironmentYou will be part of a dynamic team working on cutting-edge AI technologies for Alexa. The work environment is fast-paced, requiring agility and adaptability to rapid changes. You will work closely with cross-functional teams, including design and product, to ensure research insights are effectively communicated and implemented. The role may involve remote research activities, including video conferencing with participants.Pay and BenefitsThe pay range for this position is $75.00 - $75.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a hybrid position in Sunnyvale,CA.Application DeadlineThis position is anticipated to close on Mar 28, 2025.About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.