Vacancy caducado!
- Creating application usage reports and performing application usage analysis
- Simulating use cases through application use to optimize user experience
- Defining application test cases (functional, validation, and systemic), SLAs, KPIs, and monitoring requirements
- Triaging production software issues and following-up with cross-functional teams until fixes are tested, deployed, and communicated
- Providing UAT support by writing and executing test cases and participating in daily triage calls during UAT cycles
- Documenting in detail the function of new and existing features and their value for customer support and marketing materials
- Great storytelling skills
- Analytical thinking and problem solving
- 5 years minimum related experience, 5-7+ preferred
- Bachelor’s degree in a technology or business domain
- Excellent English communication skills
- Strong ability in proposing viable functional design options when faced with ambiguity
- Strong analytical skills in analyzing complex business and system problems to propose sound solutions
- Solid understanding of Agile and Waterfall application release methodologies
- Proficient with Microsoft Excel
Vacancy caducado!