We are a growing company in the Stockton area and are looking to hire service techs and a service manager. If this sounds like the right fit for you, please send your resume to hr@vezinaindustries.com. I will reach out to schedule an interview.
learn more about our company: https://www.vezinaindustries.com/about/
A service technician for a window company, also known as a window service technician or field service technician, diagnoses, troubleshoots, and repairs window and door issues at customer locations, ensuring proper functionality and customer satisfaction.
Key Responsibilities:
Diagnosis and Troubleshooting: Identifying the root cause of window or door problems, whether it's a mechanical issue, a seal problem, or a component failure.
Repair and Replacement: Performing necessary repairs, including adjusting mechanisms, replacing parts, or even replacing entire window or door units.
Customer Interaction: Communicating with customers to understand their needs, explaining issues, and providing solutions.
Installation: In some cases, service technicians may also be involved in the installation of new windows or doors, or the replacement of existing ones.
Documentation: Maintaining records of service calls, repairs performed, and parts used.
Safety: Ensuring a safe working environment for themselves and others.
Travel: Traveling to job sites, often within a specific geographic area.
Inventory Management: Working with the service team to secure necessary parts and materials.
Skills and Qualifications:
Mechanical Aptitude: A strong understanding of mechanical principles and tools is essential.
Troubleshooting Skills: The ability to identify and resolve problems efficiently.
Customer Service Skills: Excellent communication and interpersonal skills to interact with customers effectively.
Organizational Skills: Ability to manage time, tasks, and inventory.
Physical Stamina: Ability to lift heavy products and work in various weather conditions.
Valid Driver's License: Required for traveling to job sites.
Experience: Prior experience in the construction or building materials industry, especially with window or door service, is often preferred.