Brightwood Dental is seeking a full-time Office Manager.
We offer our employees competitive compensation and benefits, flexibility and opportunity for growth and advancement.
Principal Duties AND Responsibilities:
-Lead by example and coach team to provide exceptional patient experiences.
-Create, establish and manage internal office protocols and procedures to ensure office efficiency.
-Evaluate and review office production and procedures to develop new ways to improve efficiency with office operations, patient retention, and profitability.
-Maintain focus on a productive schedule that supports dentists and hygienists.
-Manage accounts receivables including timely and accurate insurance claim processing.
-Schedule team members to ensure adequate shift coverage and facilitate requests for time off.
-Provide the Dentist with administrative and practical support when asked.
-Assist in the interviewing, on-boarding and training of new hires.
-Train, develop and performance manage staff to meet performance standards.
-Communicate with office team regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully.
-Respond to doctor, patient and employee grievances, complaints, and inquiries and seek assistance when necessary.
-Maintain facilities and equipment in accordance with hygiene and safety regulations including OSHA.
Education AND Experience:
-Minimum 1-2 years of dental office management or supervisory experience required.
-Prior experience with dental management software, Dentrix preferred but not required
-Working knowledge of dental billing and insurance protocols.
-Knowledge of dental terminology, procedures and diagnosis.
KEY Competencies:
Excellent customer service and leadership skills.
Ability to organize, plan and prioritize duties.
Confidentiality.
Strong organizational skills.
Proficient computer and typing skills.
Job Type: Full-time
We look forward to meeting you!