Tea Store Manager
We are opening a tea store in Morro Bay, CA and are looking for a manager. This person will also grow with the company. The owner has high growth vision.
Overview:
We’re looking for a passionate and driven Tea Shop Manager to oversee the daily operations of our tea shop. You'll foster a welcoming environment, lead our team with enthusiasm, and ensure an exceptional experience for every customer. This isn't just a management role - you'll have the opportunity to contribute to our growth strategy and shape the future of our business.
Responsibilities:
Team Leadership: Recruit, hire, train, and mentor a team of passionate tea enthusiasts. Motivate your team to provide outstanding customer experiences and achieve sales goals.
Operations Excellence: Oversee all daily operations, including opening/closing, inventory management, supply ordering, and ensuring a clean, organized, and inviting shop environment.
Quality Control: Enforce standards for tea preparation, beverage consistency, and food quality. Maintain a thorough understanding of our menu and be able to train new staff.
Customer Connection: Uphold our commitment to outstanding customer service, resolving issues, and building relationships with regulars.
Financial Oversight: Manage daily sales reporting, labor costs, and take steps to maximize profitability within your store.
Growth Mindset: Proactively identify opportunities to improve efficiency, increase sales, and suggest new menu items or promotions.
Qualifications:
Minimum of 2 years of experience in food service/retail, with 1+ year in a supervisory role.
Demonstrated passion for tea, coffee, or specialty beverages.
Strong leadership skills and a knack for staff motivation.
Excellent customer service and conflict resolution abilities.
Organized with strong attention to detail.
Ability to work flexible hours, including weekends and some holidays.
Food handling certification a plus.
What We Offer:
Competitive salary and potential for performance-based bonuses
A collaborative and dynamic work environment within a growing company
The chance to shape the development of our business
Discounts on our delicious tea and food offerings
We will also look for team members that have the same vision.