Do you have a passion for helping others? Do you go out of your way to make those most vulnerable feel seen and supported? If this is you, then we want YOU to join our Paratransit family!
No Experience Needed! We Train You!
Starting wage: $20.32 per hour. Salaries are on a nine-step salary range schedule with 5% increases yearly for 6 years.
METRO is offering a HIRING BONUS up to $4,000.00
$500.00 after completing training
$1,500.00 after completing probation
$2,000.00 one year after probation (2080 hours worked)
Definition:
Under general supervision, is responsible for the safe operation of METRO’S equipment, alighting and boarding passengers, collects fares along a scheduled route
or destination. Clerical duties as needed to gather information regarding ridership data and vehicle operation.
Example of Duties and Responsibilities:
Develops and maintains effective working relationships with other staff, representatives of the community, customers, and the public.
Communicates effectively and respectfully with people from different racial, ethnic, cultural groups, physical and intellectual abilities, lifestyle choices and ages.
Demonstrates an ability to be sensitive to the needs of customers.
Thoroughly inspect assigned coach for all safety, comfort and cleanliness items prior to departing from the operations' facility. Document defects and notify Dispatcher of any damage to the vehicle.
Throughout assigned shift, safely operate coach on assigned route and schedule while picking up and delivering passengers except as altered by Dispatcher.
Uses a variety of communication systems and other automated tools to communicate with Dispatcher.
Communicates effectively and respectfully with Dispatch and other co-workers.
Collect fares and pre-paid media, inspects passenger identification for validity, and collect ridership information.
Offer assistance to passengers in boarding and alighting when necessary, and provide information to passengers, when requested. Assist and ensure that wheelchair passengers are properly secured.
May assist new and trainee operators as a line instructor.
Except for authorized relief periods, continually attend the coach to ensure the security and safety of both the coach and the passengers, and the maintenance of radio contact with dispatch and other operators.
Fuels and maintains vehicle interior cleanliness as needed.
Cleans vehicle windows as needed to maintain appropriate visibility.
At the completion of shifts ensure that passenger counts, tickets, and other data are delivered to the dispatcher and properly recorded.
Complete coach defect card. Turn into dispatcher all lost and found items. Adhere to METRO and departmental policies and procedures.
Follows all District procedures regarding hazardous waste; follows all health and safety procedures.
Other related duties as assigned.
Minimum Qualifications:
Safe driving practices.
Basic skills in time calculation and map reading.
Safely operate all Paratransit Vehicles.
Perform simple math calculations.
Deal courteously and effectively with the public.
Understand the problems of the elderly and disabled and deal with them in a tactful manner.
Handle difficult and emergency situations calmly.
Read English and speak and write English clearly.
Operate mobile radio unit.
Willingness and ability to work unusual hours including nights, weekends, and holidays.
Physical and Mental Demands:
While performing the duties of this class, the employee is regularly required to sit; talk or hear, in person and by radio; use hands to finger, handle, feel or operate District vehicle; reach with hands or arms. The employee frequently is required to walk, bend and twist at the neck, stand, lift 30 pounds or over, assist passengers boarding and deboarding, including pushing an occupied mobility device up a vehicle ramp, stoop, crouch, and twist, as required by various job duties. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee does not work under typical office conditions. The employee will be working in Paratransit vehicles where there is a moderate noise level.
SPECIAL REQUIREMENTS:
Possession of a current motor vehicle license and the ability to obtain a California Class B driver’s permit with passenger endorsement prior to appointment.
Driving record at date of hire must be consistent with SCMTD’s standards for this position.
Good attendance record in previous employment.
Safe driving record.
Must pass requisite background check.
Valid First aid and CPR certification
This position is considered Safety Sensitive position and is subject to Drug and Alcohol testing as required by FTA CFR 49.
APPLICANT PROCESS: Applicants must complete and submit an official Santa Cruz METRO on-line application and any other required documents specified on the job announcement from our website, https://scmtd.wd12.myworkdayjobs.com/METROCareers . A separate application must be filled for each open position. Resumes will be accepted and are recommended, but may not be substituted for the required application. The standards and minimum requirements as stated on the front of this job announcement represent only the minimum required to file an application. Meeting the listed standards does not guarantee that a candidate will be invited for an examination or interview as the Human Resources Department reserves the right to limit the number of candidates to the most qualified for the position as determined by the Santa Cruz METRO staff. Certification of candidates from the Eligible List to the hiring department may be made each time there is a vacancy. Santa Cruz METRO is an Equal Employment Opportunity/Affirmative Action Employer. Santa Cruz METRO will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 831-420-2542.
Starting Salary: $20.32 per hour (Step 3)
For a complete job description and more information on the Santa Cruz METRO, please click the link: https://scmtd.wd12.myworkdayjobs.com/METROCareers