Be part of something special at Rosenthal Plumbing!
“As a 3rd generation plumber, I am incredibly proud of this trade and industry. Over the past 30 years, I’ve learned a lot. I value the role plumbers play in our community and strongly believe in fostering an environment where success and growth are top priorities. My family has been proudly serving the Santa Cruz and San Jose areas since the early 60s. Our focus is on delivering exceptional customer service and providing an experience that exceeds expectations. When we succeed as a team, we all win. We’re looking for individuals who are ready to elevate their careers and build a future in this trade like no other.”
– David Rosenthal, Owner
The Role:
We’re looking for exceptional plumbing technicians to diagnose and repair residential plumbing systems, while educating and communicating with customers to help them make informed and confident purchasing decisions. As a technician at Rosenthal Plumbing, you’ll be part of a dynamic and passionate team that is committed to delivering high-quality, efficient plumbing services to our community.
What Do We Offer?
Competitive Pay: One of the best pay plans in the area, ensuring you’re rewarded for your hard work
Incentives: Ongoing spiffs, bonuses, and prizes
Company Vehicle: Take home a company vehicle
Driver Gas Card: Save on fuel costs
Uniforms: Provided to keep you looking sharp
Technology: iPads to minimize paperwork and streamline your day
Medical Benefits: Comprehensive coverage for you and your family
Retirement Plan: Plan for your future with our 401(k)
Paid Vacations: Time off to recharge and enjoy life
Weekly Paychecks: Consistent income with reliable weekly pay
Training: Ongoing professional development to help you grow and succeed
Responsibilities:
Perform plumbing, drain cleaning, and other in-home service calls
Establish customer rapport to recommend the right products and services
Educate and assist customers with finance options and maintenance plans
Meet and exceed your service criteria, revenue, and efficiency goals
Present yourself as a professional and knowledgeable technician to earn referrals and repeat business
Collaborate with team members, supervisors, and dispatch to ensure the success of the business
Wear the assigned Rosenthal Plumbing uniform at all times while on duty
Maintain a clean, organized job site and well-inventoried service vehicle
Actively participate in all training exercises, morning meetings, and off-site training events
Mentor and train apprentices to ensure accurate and timely repairs and installations
Be accurate and timely with invoices, timecards, curbside feedback, and option sheets
Competencies for Success:
Knowledge of local plumbing codes and ability to apply them on the job
Proven track record in soldering, pipe threading, fixture installation, gas leak testing, and repair
Ability to adapt and learn quickly while maintaining a professional demeanor
Strong technical skills with the ability to read and interpret technical schematics, diagrams, and manuals
Comfortable communicating with technical support agents and companies
Continued education and training to stay on top of industry best practices
Clean, safe driving record with no DUIs or license suspensions within the past 3 years
Highly organized with exceptional follow-through abilities
Strong verbal and written communication skills
High integrity with advanced social skills and the ability to make solid connections
A strong desire to improve and be a better technician tomorrow than you are today
Competitive individual contributor who also thrives in a team-oriented environment
Job Qualifications:
Experienced plumber with knowledge of local plumbing codes and the ability to apply them on the job
Proven experience in soldering, pipe threading, fixture installation, and gas leak testing and repair
Clean, safe driving record with no DUIs or license suspensions in the past 3 years
Highly organized and detail-oriented with strong communication skills
Ability to be a positive, team-driven contributor in a fast-paced environment
Job Type: Full-time
Salary: $70,000 to $160,000 per year, depending on experience and performance
Improve your career with a foundation for a balanced lifestyle
At Rosenthal Plumbing, we believe our greatest asset is our team. We’re more than just a workplace; we’re a family-oriented community that supports one another. Here’s what sets us apart:
Comprehensive Benefits Package: We offer competitive pay plans, and a variety of benefits designed to support your well-being, including 50% employer-paid medical, paid vacation, and paid sick leave. Our incentive packages, holiday parties, and summer camping trips help us celebrate as a team.
Empowered Environment: We foster a culture where every team member is empowered to take initiative and share ideas.
Professional Excellence: With a strong reputation built over years of dedicated service, we prioritize professionalism in everything we do.
Customer-Centric Approach: Here we understand that exceptional customer service is the foundation of our success. Every employee plays a vital role in creating positive experiences for our clients, ensuring their needs and wants are met with care and attention.
Ambitious Growth: At Rosenthal, we’re driven by ambition—both for our company and for your personal development.
Fun and Family-Oriented Culture: We believe that work should be enjoyable! Our family-oriented environment fosters camaraderie, where coworkers become friends and support one another through both challenges and celebrations.
Commitment to Continuous Improvement: We embrace a mindset of constant improvement and innovation. Here, mistakes are viewed as learning opportunities, encouraging personal and professional growth.
Open Communication: Transparency is key to our success. We thrive on open and active communication, ensuring that everyone feels heard and valued.
Diverse Learning Opportunities: Every day brings new challenges and opportunities to learn. We’re dedicated to helping you expand your skill set and tackle interesting projects that keep you engaged.
Quality Over Quantity: Our commitment to quality ensures you can take pride in your work every day.
Financial and Professional Support: Enjoy access to yearly personal financial competency workshops, budgeting tools and software, and industry-specific coaches. Our tool purchase program and 401(k) plan help you invest in your future.
Work-Life Balance: We value your time and provide regular work hours with weekends off, allowing you to recharge and enjoy your personal life.
Join us at Rosenthal Plumbing, where you’ll find a supportive, engaging, and growth-oriented workplace. Together, we’re building a better future—one project at a time—while empowering each other to be our best selves and delivering outstanding service to our customers.