PPM German Autowerk in Walnut Creek is searching for a full-time Service Manager. We offer extremely competitive compensation and a full suite of benefits.
A qualified SERVICE MANAGER candidate will have the following qualities:
4+ years of service manager/service writing experience, preferably with Porsche or other German vehicles
Excellent written and verbal communication skills
Familiarity with common industry software and suppliers.
Strong leadership, customer service and communication skills
A strong work ethic, a perfectionist attitude and a clean driving record
Service Writer responsibilities will include (but are not limited to):
Daily operations, creating estimates, scheduling appointments working with customers/vendors, optimizing workflow to maximize efficiency.
Supervise service technicians and support staff, fostering a positive and productive work environment.
Track expenses, inventory and ensure profitability.
Ensure adherence to safety regulations, maintain a safe work environment and comply with relevant automotive industry policies.
As appropriate, prepare reports on service department metrics, analyzing performance, and identify areas for improvement.
Tracking the progress of each job via shop software, sourcing/ordering parts and communicating with customers and team as needed
Our compensation is VERY competitive and is based on experience and knowledge. Benefits include paid holidays, personal time off (PTO) and subsidized healthcare plans.
To learn more about our company, please visit www.ppmga.com