J. Roland Salon takes great pride in bringing our clients the highest level of customer service, products and personal attention. We are a full-service hair salon located on the ground floor in Union Square. We thrive in a people-first culture dedicated to supporting each other, our clients, and our communities. We are seeking a PART TIME Front Desk Receptionist with a welcoming disposition and ability to multi-task while providing professional customer care.
OUR TEAM:
-Courteous and professional Front Desk/Salon Manager
-Independent Contractors: Stylists and Colorists
-Employed Staff: Full + Part-Time
-Salon Stylist/Colorist Assistants
-Part-Time Housekeeper
DAILY RESPONSIBILITIES:
-Provide a welcoming experience to clients from scheduling, check-in to check-out with accuracy and ease
-Answer phone calls in a friendly and professional manner with excellent verbal and written communication skills
-Manage appointment book (scheduling, rescheduling, canceling as well as coordinating between 2 or more service providers)
-Maintain a professional and neat work environment and appearance
-Perform opening and closing procedures
-Provide basic office administrative tasks such as mailing, faxing, coping, filing, typing, etc.
-Knowledge of services, products, and pricing to best assist clients
-Organizing, maintaining, and selling retail products
WHAT YOU’LL BRING:
-HS Diploma or GED required; AA preferred
-Exceptional people skills with at least 1+ years of customer service experience
-Punctuality to come to work as scheduled, on time, and take breaks as scheduled
-MUST be a team player
-MUST be able to learn services, products, and pricing to best assist clients
-Prior knowledge of: Internet, Word, Excel, and ability to learn new software quickly
-Zenoti Software experience preferred but not required
-Ability to multitask, prioritize and organize with high level of accuracy
-Excellent written, verbal and interpersonal skills
-Takes initiative to complete tasks and improve skills during slower times
COMPENSATION/BENEFITS:
-Starting from $19/hour
-Complimentary services
-40% discount on products
-Paid Time Off, Sick Pay, Holiday Pay
-Flexible Work Hours
-You must be 18 years of age to be considered for this role
Please apply in person or e-mail your resume and cover letter in PDF format ONLY for consideration.
All communications will be confidential and professional.