Almonte Spa is currently seeking an experienced and professional Spa Front Desk Associate to join our team. We offer massage, outdoor hot tubs, saunas and a gift shop. Exemplary customer service with an emphasis on retaining client relations is paramount.
The Spa Receptionist is responsible for coordinating services and maintaining areas of the spa. Duties include greeting all clients, answering phone calls, assisting clients with questions regarding spa services and products, booking appointments, checking the client into the computer system and charging for services performed. Additional duties include laundry, hot tub and sauna management.
Position Requirements:
Detail-oriented and have ability to multitask
Ability to be efficient and productive in a fast-paced environment
Enthusiasm and possess excellent customer service skills
Possess basic math and money handling skills
Enjoy working with people and possess a friendly and caring personality
Excellent communication, listening and computer skills
Must have weekend and evening availability
Able to work independently and in a team environment
Non-sensitivity to chlorine or scents
Ability to apply common sense to carry out instructions in written or verbal form
Familiarity with booking software - SpaBooker a plus
Up to date COVID vaccinations and boosters a must
Experience Requirements:
Minimum of 1 year of experience as a Front Desk or as a Customer Service representative
What We Offer:
Growth Opportunities
Competitive wages
Fun colleagues and clients (extremely chill vibes)
Service and retail discounts
If you are interested please reply with your cover letter and resume
We look forward to hearing from you.