Urban Loxx Salon & Day Spa is seeking a friendly, organized, and professional Concierge team member to join our team! As the first point of contact for our clients, you will play a key role in creating a welcoming atmosphere and ensuring a smooth, exceptional experience for every guest.
Responsibilities:
- Greet clients warmly and manage check-in/check-out procedures
- Schedule appointments via phone, email, and in-person
- Handle payments, process transactions, and maintain accurate records
- Answer questions about services, products, and promotions
- Support stylists and spa staff with administrative tasks
- Maintain a clean, organized reception area
- Assist with inventory management and retail sales
Qualifications:
- Excellent communication and customer service skills
- Positive attitude and professional appearance
- Strong organizational and multitasking abilities
- Experience with salon/spa software (preferred but not required)
- Availability to work flexible hours, including weekends
Join Urban Loxx and help us deliver outstanding service in a vibrant, team-oriented environment!