Join the Marin Luggage team as a Retail Sales Associate at our location in 'The Village' mall in Corte Madera, conveniently situated next to Nordstrom and Anthropologie. In this role, you'll be instrumental in delivering an exceptional shopping experience that reflects our commitment to quality, style, and customer satisfaction. This position is perfect for individuals who thrive in a dynamic retail environment and are eager to build strong client relationships while driving sales through outstanding service. We offer both part-time and full-time opportunities to suit your schedule.
Key Responsibilities:
- Greet and assist customers with enthusiasm, providing personalized recommendations to meet their travel and luggage needs.
- Maintain an in-depth knowledge of our product offerings, including features, benefits, and pricing, to confidently address customer inquiries.
- Drive sales by promoting products, upselling where appropriate, and meeting or exceeding sales goals and key performance indicators (KPIs).
- Create a welcoming and memorable in-store experience that aligns with Marin Luggage’s brand values.
- Build and nurture client relationships to encourage repeat business and brand loyalty.
- Keep the store visually appealing by organizing displays, restocking inventory, and ensuring a clean and tidy environment.
- Process transactions accurately and efficiently using the point-of-sale system.
- Assist with inventory management, including receiving shipments and conducting stock checks as needed.
- Collaborate with the team to support store operations and contribute to a positive, team-oriented atmosphere.
Qualifications:
- A passion for customer service and a friendly, approachable demeanor.
- Interest in or knowledge of luggage, travel accessories, or retail fashion is a plus.
- Strong communication skills and the ability to connect with a diverse clientele.
- A proactive and entrepreneurial spirit, with a desire to grow within a retail setting.
- Ability to work flexible hours, including weekends and holidays, for part-time or full-time schedules.
- Previous retail or sales experience is preferred but not required—training will be provided.
At Marin Luggage, we value dedication and teamwork, offering opportunities for growth and development as we work together to elevate the customer experience and strengthen our brand. If you’re ready to bring your energy and enthusiasm to our store, we’d love to hear from you!