Aster Jewelers is a fine jewelry, art, and home goods boutique in Oakland dedicated to fostering an inclusive and welcoming place for our customers. We showcase a diverse selection of bespoke and original fine jewelry from indie artists in the Oakland community and beyond, and we provide full-service jewelry repair. As an LGBTQ woman-owned business, we support our community through events and donations. We are seeking a dynamic, friendly, and creative part-time sales associate to join our team at our Montclair neighborhood location.
As a Sales Associate at Aster, you'll share your passion for art and fine jewelry with our customers, providing them with a great experience and exceptional customer service. You will be the person responsible for providing a warm and comfortable atmosphere and assisting our customers in discovering the perfect piece, learning about our artists or dealing with a repair. In addition to Sales, your responsibilities will include opening and closing the shop, keeping things tidy in the front-of-house, taking in repairs, and occasionally welcoming our four-legged customers into our pet-friendly shop.
While this role is primarily a sales position, there is room for growth at Aster in areas such as fine jewelry production, wholesale buying, and marketing. We are a small team, and there are many opportunities to contribute (and grow!) with the Aster team.
Key Duties (May include, but are not limited to):
Sales, Intake and Quoting of repairs, and customer service in the shop
Process sales via Shopify POS
Educate customers about our products. If needed, help customers over the phone or in person and direct them to the proper channels.
Restocking shelves.
Maintaining a clean and tidy shop, including display cases.
Open and close the shop as needed.
Maintain current knowledge of our Products, Brands, and Artists so that you can promote them to our customers.
Communicate effectively with the jewelry studio.
Minimum Qualifications:
Availability to work weekends; total of 3 days a week in our Montclair shop (18 hrs)
Strong Customer Service and Communication Skills, with an emphasis on active listening and problem-solving
Experience and Comfort with POS systems and operational tasks (Shopify, POS, Loss Prevention)
Positive attitude: works and communicates well with others as part of a team, self-starting, detail oriented and organized.
Appreciation for art and community!
Nice to have:
If you have experience with these areas, we’d love to hear it! If not, no worries.
Experience with Canva, Photoshop, CAD, etc
Experience with photography or other creative arts
Experience with Digital Marketing, Graphic Design, Social Media, or other relevant skills
Retail Management
Fine Jewelry Production
Copywriting
Any creative passion or expertise you’d love to share!