Tabletop Library is a membership-based social club centered around board games. It offers curated events, a library of hundreds of games, and a welcoming community space that makes leaving your house preferable to staying in.
The General Manager is a full-time leadership position managing the day-to-day operations of Tabletop Library — overseeing staff, programming, inventory, and member experience to ensure everything runs smoothly. You’ll be the go-to person for keeping our space vibrant, our events engaging, and our members happy.
Beyond the day-to-day responsibilities, you'll help pioneer a new kind of social venue, built around board gaming. Tabletop Library will also be one of the first brick and mortar businesses built around modern AI tools (learn more about that here) - so this is an opportunity to be on the frontier of exploring how AI can be used to improve operations and customer experience.
Responsibilities:
- Staff Management
- Recruit, schedule, and coach staff
- Maintain a living training playbook (service basics, quick game‑teach, cleaning & closing routines). Set daily/weekly cleaning checklists and supply par levels.
- Events & Programming
- Build the weekly/monthly calendar (mixers, learn‑to‑plays, tournaments, kids’ blocks).
- Manage private bookings and coordinate with designers/publishers for special events.
- Execute promotion using provided brand templates.
- Library & Retail Operations
- Track inventory for both library and retail stock; decide rotations and re‑orders.
- Merchandise the retail area and ensure accurate pricing.
- Finance & Reporting
- Watch the P&L, approve routine invoices, and flag variances.
- Produce a concise weekly KPI snapshot (foot traffic, event attendance, membership churn, average spend).
Requirements:
- 3+ years of experience in operations, retail management, or member services (club, resort, or hospitality setting preferred)
- Love for board games
- Proven ability to hire, train, and motivate small frontline teams
- Hospitality mindset with a strong customer-first orientation
- Experience with P&L oversight, inventory controls, and event budgeting
- Ownership mentality
- Availability to work a schedule that largely overlaps with when the club is open — including evenings and weekends.
Compensation & Benefits:
- $70,000 – $100,000 annual salary
- Health insurance included
- PTO plus paid holidays
- Free membership for you and a friend; retail discounts
How to Apply:
Please include a cover letter that answers:
Why you’re interested in Tabletop Library and this role specifically?
Highlight relevant experience from your background that matches the responsibilities and requirements listed
Tell us a little bit about your experience with tabletop games - how often you play, your favorite games, etc.
Please apply via our link: https://airtable.com/apphoRGt4ZDxAccqw/pagLHndLpQbvgks1E/form?prefillJob+Applied=General+Manager