The Castro’s STAG & MANOR, a spirited modern design shop, is hiring a part-time Retail Associate for weekend shifts. Our Market Street shop is a fun, casual, and highly regarded home goods retail experience with products sourced from all over the world.
Gain a ton of small business, community oriented, retail experience with our small team and fun shop.
The right person for this opportunity will have a fun spirit with a commitment to excellent customer service above all, but also is reliable, professional, and enthusiastic, and has proficiency with merchandising, light computer-skills, attention to detail, and self-direction.
This is a part time position for 12-14 hours per week.
RESPONSIBILITIES
Wholeheartedly welcome every guest to the shop and provide attentive and friendly guest support.
Demonstrate learned product knowledge, offering guests insights into the unique stories of our products.
Engage guests in friendly conversation to encourage trust and comfort in our shop, as well as develop long term customer relationships.
Monitor and maintain inventory, including receiving and inspecting incoming product.
Demonstrate consistent accuracy with recording guest purchases with the Shopify POS system
Fulfill online sales, including packing and shipping orders, as well as providing associated customer support.
Maintain overall appearance of shop and organization of inventory, including re-merchandising, dusting, sweeping, polishing, and cleaning.
Perform all general store/opening/closing procedures
Provide administrative support to the STAG & MANOR team, including product data maintenance, inventory counting, product research, and running reports.
Participate in social media and digital marketing initiatives, presenting ideas, creating content, and representing the STAG & MANOR brand.
QUALIFICATIONS
A commitment to excellent customer service
A motivating interest for interior design and service
Sales experience
Strong work ethic
Candidate must be organized & efficient
Attention to detail and follow-through is a must
Candidate must be dependable & consistent
Candidate should demonstrate excellent communication skills (email, phone & in-person)
Must be able to work both independently and as part of a team
Proficiency in Microsoft Office, Shopify (learned), Social Media (Facebook, Instagram, Pinterest)
Ability to lift and move boxes/merchandise up to 50 lbs, unassisted
Ability to climb stairs and ladders unassisted
Ability to shift from administrative tasks to a customer focus at a moment’s notice
Team player attitude and flexibility, understanding that as a small business a myriad of tasks may be required
Please provide a resume/CV, introduction for yourself with explanation for why you would be a good fit for our small team and shop, and two references.