Job description
Purpose:
This position is responsible for overseeing all and any office procedures needed, customer service, client relations, reservations, and general support.
The Company: Avalon Transportation Services
www.driveavalon.com
We are an Independent Transportation company specializing in supporting people relocating internationally and domestically to Silicon Valley. We offer a solid client base, a great location, competitive wages, and good benefits for the right person to handle the unique details of our customers. Customer Service experience is necessary.
We are looking for strong, reliable, punctual candidates. We are a medium size office with an existing dynamic team. Must have reliable transportation! Operational hours are 8:00 am - 5:00 pm Monday- Friday.
We are looking for Full-Time from 8:00 am-5:00 pm daily, Monday-Friday.
Major Responsibilities Include:
Tell us your preferred skill sets we may need for you to support in your developing skill set
Process domestic and international reservations. This includes gathering all relevant information from customers, entering travel data, and confirming product availability, delivery dates, and reservations
Meet/greet clients on-site for contract agreements.
Answer phones, take messages, and help support the team
Communicate via phone and email with customers to ensure all inquiries and requirements have been addressed
Work with third-party relocation companies we partner with to ensure all orders meet customer requirements
Work as a TEAM PLAYER to provide a valued experience for our clientsQualifications: Detail oriented with strong follow-through skills is a must
Professional and comfortable working with High-Level Clients
Must have a good driving record, NO DUIs
Able to organize, prioritize, and work with a sense of urgency in order to meet deadlines
Able to build and maintain productive relationships with peers and cross-functional teams as well as the ability to communicate across cultures
Logical analysis and problem-solving skills
Proficient with Microsoft Office and computer skill sets
Protects the organization's value by keeping internal information confidential.
Ability to recognize potential new customers by answering product and service questions and suggesting information about how we can support their needs
Skills/Qualifications:
3-5 years experience in Customer Service, Sales, and or Office Support
Must be familiar with Word, Excel, PowerPoint, and Outlook.
Must be able to communicate effectively and professionally via phone and in person
Enthusiastic and able to work independently with minimal supervision
Must be able to represent the organization professionally when dealing with all clients
Job Types: Part-time, Contract - PLEASE SEND RESUME AND SALARY REQUIREMENTS
Day shift
Monday to Friday