Pacific Fertility Center is a member of The Prelude Network, a premium network of North American fertility clinics that leverage the latest science and technology to help patients achieve their family-building goals. Each member of The Prelude Network family is expected to demonstrate their commitment to safe, efficient, and compassionate patient care every day. And because every great patient experience starts with a great employee experience, we strive to provide our staff with everything they need to consistently deliver the highest level of personalized care.
Our Receptionist will greet and schedule patients and visitors, call patients to remind them of appointments, answering and routing calls, making transactions, and keeping paperwork organized. The Receptionist mainly uses phones and computers to communicate with patients and staff, so they must have basic knowledge of computers. Must interact frequently with patients, medical professionals, and supervisors, and must have excellent communication skills and have a personable demeanor.
Essential Responsibilities:
Answering phone and directing calls or assisting patients as is appropriate, handling and managing the continuous flow of information between the lab, onsite physician and other staff while adhering to our standards of patient care and right to privacy
Schedule and confirm patient appointments, check-ups and physician referrals.
Answer telephones and direct calls to appropriate staff.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Compile and record medical charts, reports, and correspondence.
Interview patients to complete insurance and privacy forms.
Performs other duties/special projects and tasks as assigned
Education:
High School Diploma or equivalent is required
Previous work history in a healthcare environment is preferred
Hourly Wage: approximately $23/hr.
What we offer you!
FREE employee only coverage option for the medical, dental and vision plans plus FREE basic life insurance, EAP and long-term disability insurance!
Adoption assistance and fertility benefits
Maternity and paternity/partner paid leave
401k with generous match
11 Company-paid holidays - including 1 floating holiday
PTO starting at 18 days/year
Family member recognition program
Family member referral program
Continuing education/professional development reimbursement and time off
To apply to this position, please click here.