Job Details

ID #51313347
Estado California
Ciudad San francisco bay area
Full-time
Salario USD TBD TBD
Fuente California
Showed 2024-03-23
Fecha 2024-03-23
Fecha tope 2024-05-22
Categoría Admin/oficina
Crear un currículum vítae

Order Management/Operations Coordinator

California, San francisco bay area 00000 San francisco bay area USA

Vacancy caducado!

Order Management/Operations Coordinator

Are you ready to go from job to life-changing, long-term, stable career?

Quality Metal Spinning & Machining, or QMS, has been the premier pioneer in metal spinning in Silicon Valley for over fifty years. Our dedication to quality is unrivaled. With decades of experience and expertise, we enjoy not only the achievement of solid industry longevity, but also of maintaining and fostering long-term employee retention. Many of our employees have been with us for over 20 years!

OUR CUSTOMERS

Google Applied Materials BLUE ORIGIN WESTERN DIGITAL

IBM Stanford University HGST Lawrence Livermore Labs

Job Summary:

We are looking for a seasoned Order Management/Operations Specialist to assist in managing customer orders. This position will also be a liaison across different functions and departments, providing product information to clients and assisting with other production duties. This position is responsible for account and production maintenance, providing technical and administrative product information to customers, as well as daily sales order processing and daily database upkeep. The ideal candidate must also have a proven track record in achieving assigned tasks.

Essential Duties and Responsibilities:

Responsible for sales account maintenance, provide technical and administrative product information, perform daily clerical and office maintenance tasks, such as typing correspondence, coordinating, data entry, quotations, and process documents

Act as a liaison between sales, purchasing, production, procurement, and logistics departments Identify customer needs and recommend appropriate resolutions

Enter, monitor, and communicate directly with clients regarding status of their orders and negotiating returns

Process customer purchase orders into ERP system and maintain accurate records and supporting documentation

Coordinate with shipping department to ensure timely fulfillment and tracking of customer orders, reporting on status to customers and management as needed

Manage inventory and consignment fulfillment database and track timely processing of parts within ERP system, ensuring accurate detail reporting

Manage customer interactions

Provide exceptional customer service and support throughout the production process

Manage the sales work flows from introduction to quote approval

Organize and maintain paper and digital filing system

Monitor inventory, follow up ETA with procurement

Work and advise production for the expedition of parts

Maintain inventory management

Billing and invoicing, as needed

Order shipping supplies, as needed

Daily database upkeep and other duties as assigned

Requirements

3-5 years of Order Management experience coupled with solid Logistics experience

Bachelor’s degree or equitable experience

Excellent professional communication skills

Proficient computer skills

Detail-oriented and highly conscientious

Be a team player and willing to help others

Reliable and dependable

Strong relationship management skills and the ability to explain technical concepts

APPLY HERE: https://qualitymetalspinningandmachining.applytojob.com/apply/MzeypUIYuW/Order-Management-Specialist?referrer=20240201060451F2HTDXZWB9ENRPJP

What we offer

$35-$45 per hour, depending on experience

Welcoming and friendly work environment

Generous benefits

Job Type: Full-time, M-F Work Location: In person

Vacancy caducado!

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