Bi-lingual Dental Receptionist for Pediatric Practice (part and full-time available)
Immediate opening for a motivated, self-starter, English/Spanish or English/Vietnamese (other languages considered) bi-lingual Dental Receptionist for our growing kids and young adults practice. If your a caring individual with excellent organizational and leadership skills, team first attitude and love communicating with parents and young ones in person, by phone and in writing we'd love to here from you!
Description:
Fast growing, privately owned dental practice in San Jose with a focus on kids and young adults.
We are a community focused practice and want to make a difference! Team work and providing high quality care are a must.
Our office is well reviewed on Yelp, Google and Facebook with many 5-star reviews.
Our practice is open 6 days a week, but Saturday is our busiest day. So the ideal candidate prefers working Saturday's and open to taking a week day off.
In a fast growing environment we are looking for people who are leaders and high potential individuals. We want our staff to excel and care about what they do. We actively encourage professional growth and provide opportunities for career progression.
Competitive hourly rate based on applicant's experience.
Benefits include medical, dental, vision, paid holidays, profit sharing and spot bonuses.
New grads and part-time students are welcome to apply if you can demonstrate your a fast learner with leadership potential.
Responsibilities:
Greet patients and take ownership for the 1st impression of our practice and patient experience.
Answer inbound telephone calls, and follow-up on voicemails.
Check-in patients and insure accurate collection of patient information.
Check and confirm patient insurance coverage
Draft correspondences and other formal documents and reply to email and scan the patient's file.
Plan and schedule appointments, follow up dental treatment and recalls
Develop and implement organized systems with reporting.
Coordinate and manage patient and parent experience with back office leads and staff.
Collect over the counter payments.
Perform all other office tasks.
Requirements
Bilingual is a must, English/Spanish or English/Vietnamese. Will consider other languages.
Positive attitude with strong parent and kids communication. Committed to providing our patients with the highest quality office experience.
Dependable and team player is a must!
Able to work and thrive in a fast paced, team oriented, professional environment.
Strong organizational skills and attention to detail. Must be able to prioritize and multitask.
Previous dental office administration or dental customer service experience is highly desired. DA experience is a plus.
Excellent written and verbal communication.
Office computer skills required and Open Dental experience is a plus.
Please send your resume when replying.