Job Overview:
At EMG, we're committed to fostering a culture of meritocracy and internal growth. Our belief in 100% internal, merit-based promotions ensures that every team member starts their journey in sales/marketing, laying the foundation for success. With equal opportunities to ascend into management roles, we encourage you to unleash your sales prowess and savor the gratification that accompanies exceptional performance
Responsibilities:
Deliver exceptional customer service and support, ensuring utmost satisfaction for clients
Educate clients about our range of services, offering comprehensive information and guidance
Facilitate the enrollment process for customers, guiding them through each step with clarity and efficiency
Handle customer concerns and complaints with professionalism, striving to resolve issues promptly and courteously
Maintain meticulous records of interactions and transactions to ensure accuracy and efficiency
Requirements:
Proficiency in English (proficiency in a second language is highly valued!)
Demonstrated strength in customer service, coupled with excellent communication skills
Ability to assess customer needs and provide tailored solutions effectively
Authorization to work in the United States
This role presents an exciting opportunity to thrive in a dynamic customer service setting, where your language proficiency and sales expertise can truly shine. If you're a motivated individual who derives satisfaction from assisting customers, we invite you to seize this rewarding opportunity and apply today
Job Type: Full-time
Pay: $850.00 - $1,500.00 per week
Benefits:
On-the-job training
Professional development assistance
Referral program
Experience level:
No experience needed
Shift:
Day shift
Weekly day range:
Monday to Friday
Work setting:
In-person
People with a criminal record are encouraged to apply
Experience:
Customer service: 1 year (Preferred)
Language:
English (Required)
Ability to Commute:
San Leandro, CA 94577 (Required)
Ability to Relocate:
Work Location: In person