Onboarding and Training
Conduct Onboarding Bundle Training
Creating a welcoming environment for all new agency care providers
Conduct CPR/FA training classes as needed
Prepare and send Agency Care Provider packages as needed
Notify SMs for when there is a no-show
Prepare necessary materials and equipment for CPR/FA training classes
Responsible for maintaining inventory of onboarding material
Enroll care providers in identified in-service training per PMs request
Conduct live in-service training classes for Agency Care Providers as needed
Assist with the coordination of in-service trainings for Agency Care Providers
Assist in creating in-service trainings and techniques by extracting information from existing content or modules created by Training and Development Manager
Maintain knowledge of new methods and techniques for CPR/FA training
Staffing
Support the staffing team by participating in in-house recruiting events, job fairs, and community events as needed
Support staffing team with candidate screening and hiring process as needed
General
● Maintain confidentiality of our clients and Agency Care Providers in compliance with HIPAA
● Attend quarterly staff meetings
● Perform other job-related duties as assigned
Qualifications
A bachelor’s degree in human resources, Business Administration, or a related field and/or three years work experience in similar position
Demonstrated ability to coordinate and implement employee orientations
Demonstrated efficient organizational skills and ability to multi-task
Must currently possess or obtain a CPR/FA instructor level certification
o PHS will offer training during the beginning of employment to receive certification
Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations, etc.)
Ability to communicate course material in a clear and understandable manner
Excellent written and verbal communication skills
Must be computer savvy and proficient in Microsoft Word, Excel, and Outlook
Bilingual in Spanish/English is preferred but not mandatory
Physical Requirements
Prolonged periods sitting at a desk and working on a computer