Summary: We are looking for a Part-time Medical Assistant to join our fast-paced medical office/ clinic to provide high- quality and accessible health care to the diverse communities of the San Francisco Bay area. The candidate will support our physician by performing administrative and clinic duties. The Ideal candidate will be professional/courteous, detail oriented, able to multi-task, a team player, and have good time management, organizational, computer and communication (written and verbal) skills.
Responsibilities:
1. Front Desk Tasks:
Welcome patients warmly, maintaining a professional and friendly demeanor.
Efficiently handle patient check-ins and check-outs, ensuring accurate documentation.
Update and input patient demographics, insurance and pharmacy information.
Look up and enter patient copays, outstanding balances, and eligibility before appointments.
Verify insurance information, process payments, and generate invoices.
Triage all incoming calls and walk-in patients, confirming and scheduling appointments.
Answer patient questions in person and over the phone, providing excellent customer service.
Handle patient and physician requests promptly, prioritizing urgent goals.
2. Patient Care:
Take precise measurements of patients' vital signs with appropriate documentation.
Identify, prepare, and administer various office procedures such as skin prick tests, spirometry,
peak flow, and subcutaneous injections followed by the necessary documentation
Adhere to proper sterilization and safety protocols when handling medical equipment and administering injections under supervision.
Assist clinicians with care and treatment of the patient and monitor the physicians’ in-boxes
such as prescription requests, prior authorization requests, results and communication from other Physicians, pharmacies, and clinics.
Obtain authorizations for procedures, medications, and referrals to specialists
Filing charts and fax queues in timely manner
Update and manage patient medical records in compliance with privacy regulations.
Handle difficult situations with courtesy and professionalism, seeking guidance when needed.
3. Other Billing and Administrative Tasks:
Collaborate with the billing department to ensure accurate and efficient billing processes.
Verify insurance benefits and eligibility, familiarizing oneself with various insurances.
Prepare and maintain inventory of all front / back-office supplies
Assists in all Medical Records and subpoena requests
Perform administrative tasks, complete appropriate client company and OSHA regulated forms
Other duties may be assigned.
This position has no supervisory responsibilities.
Qualifications:
● High school diploma or equivalent.
● 2+ years’ experience in medical industry preferred.
● Ability to work well under pressure.
● Excellent communication skills are a must.
● Bilingual is Cantonese/Mandarin a must.
● Ability to multi-task with strong work prioritization skills essential.
● Familiar with medical terminology and Electronic Health Records protocol’s
● Communicates effectively and courteously with and demonstrates a caring attitude toward patients and family.
● Treats all patients and their families with dignity and respect.
● Certification or eligibility for certifications as a Medical Assistant obtained from an accredited Medical Assistant Program is preferred (the American Academy of Medical Assistants, the American Medical Technologist Organization, the National Center for Competency Testing or current registration with the American Registry of Medical Assistants)
● Current certification in BLS/CPR.
Benefits:
Paid Time Off
We are a fast-growing company with a great culture. If you are interested in being considered for this position, please apply through our job posting.
Job Type: Part-time
Pay: $24 - $26 per hour
Expected hours: 24-28 per week
Medical specialties:
Allergy & Immunology
Work setting:
Clinic
In-person
Outpatient
Private practice
Work Location:
In person