Are you ready to take your medical office career to the next level? We are seeking a dynamic and dedicated Front Desk Medical Office Coordinator to join our bustling orthopedic practice in Los Gatos. If you thrive in a fast-paced environment and are passionate about providing top-notch patient care, we want to hear from you!
What You'll Do:
- Be the heartbeat of our daily operations.
- Deliver exceptional customer service and patient care.
- Handle a variety of patient care tasks: rooming patients, maintaining clinical records, taking vital signs, stocking exam rooms, and more.
Who You Are:
- A team player eager to learn and grow.
- Experienced in medical office settings (minimum 2 years).
- Tech-savvy with proficiency in Microsoft Office and cloud drives (Google).
Key Responsibilities:
- Schedule and coordinate inpatient/outpatient surgeries.
- Liaise with hospitals, surgery centers, DME providers, and surgical assistants.
- Manage surgery authorizations and per-certifications.
- Obtain prior authorizations for external testing.
- Facilitate post-op care per physician instructions and prepare necessary paperwork.
- Verify insurance eligibility and benefits.
- Handle workers' compensation tasks, including disability forms and authorizations.
- Upload all relevant documentation into the EMR system.
- Monitor and manage incoming faxes and documentation.
- Order and manage office supplies.
- Set up appointments for medical reviews and QME’s.
- Transmit daily scheduled patient notes to our dictation company for transcription.
- Answer multi-line phones, schedule appointments, check in patients, collect and document co-payments, and enter new patient information into the EMR system.
- Send reminders for upcoming patient appointments via email or text.
- Schedule MRIs and secure necessary authorizations.
- Track and manage medical drug inventory and dispensing.
- Process pharmacy callbacks in line with physician protocols.
- Room patients and ensure clean work areas after each patient encounter.
Additional Requirements:
- Thrive in a busy clinical setting.
- Familiarity with EMR systems.
- Full-time availability, Monday - Friday.
Compensation:
- Competitive and based on your skills and experience.
Note:
- While this list covers many responsibilities, most are not performed daily.
Experience Required:
- Only candidates with medical office experience will be considered.
Ready to Make a Difference?
If you are passionate about patient care and looking for a role that will challenge and reward you, apply now to become a vital part of our team in Los Gatos. Join us in delivering exceptional orthopedic care and support to our community.