Job Details

ID #54253994
Estado California
Ciudad San francisco bay area
Full-time
Salario USD TBD TBD
Fuente California
Showed 2025-07-31
Fecha 2025-07-31
Fecha tope 2025-09-29
Categoría Salud
Crear un currículum vítae
Aplica ya

Cantonese/Mandarin Speaking Front Desk/Call Center Representative

California, San francisco bay area 00000 San francisco bay area USA
Aplica ya

We are a large multi-specialty ophthalmology practice dedicated to serving the vision needs of our patients. The Communications department fulfills a vital role in scheduling patients and ensures patients are aware of their insurance coverage and out-of-pocket costs. Physical requirements include the ability to sit at a desk or workspace for up to eight hours per day.

Primary Job Qualifications

Excellent written, verbal, and interpersonal communication skills

Bilingual and proficient in Cantonese, Mandarin and English

Empathetic to patients needs and concerns

Functions well in a team environment

Detail oriented and organized

Composed, efficient and accurate in a fast-paced environment

Punctual and eager to learn

Strongly motivated to succeed

High school diploma or equivalent

Technical skills

Knowledgeable of appointing, testing and billing

Ensures insurance information on file is correct, verifies insurance and eligibility

Schedules non-PEA tests such as MRI, CT Scans, ODC, etc., and obtains authorizations

Ensures proper authorizations, eligibility and referrals are obtained and on file.

Schedules appointments with correct physician and specialty based on patient need and insurance coverage

Reads and understand clinical notes, and uses to schedule appointments

Knows and follows end-of-day closing process

Aplica ya Reportar trabajo