Job description
The Star is actively recruiting qualified candidates to join our Team. Our ideal applicants are friendly, reliable, and team oriented.
We are looking for new talent to join our awesome team and help us create an environment where our guests and team are both welcome AND safe.
Pizza experience a plus. Looking for someone with evening and weekend availability. Apply now to learn more about this role!
FOH Requirements:
1-2 years lead experience preferred.
Hospitable & "can-do" attitude!
ESSENTIAL DUTIES & RESPONSIBILITIES
Take beverage orders from guests and servers
Present menus make recommendation and answer guests questions
Prepare and serve alcoholic and non-alcoholic drinks, including proper glassware and garnish,with standard drink recipes
Peel, slice and pit fruit for all garnishing drinks
Maintain bottles and glasses in an attractive and functional manner to support efficient drinkpreparation and promotion of beverages
Take accurate orders while maximizing sales using selling techniques and product knowledge
Prepare checks for guests’
Ensure the accurate collection of payment for all served products
Correct and accurate execution of the POS system
Follow all proper cash handling procedures and guidelines
Upsell beverage items to guests
Attempt to limit problems related to guests’ excessive drinking
Ability to maintain a high, but well-balanced energy level throughout the entire night
Have strong interpersonal communication skills in order to answer customer questions andaddress customer concerns in a warm, professional and accommodating manner
Compliance with all ABC laws and policies
Complete any and all assigned cleaning duties, including stocking and organization
Ensure proper set up and break down of stations before and after operating hours
Attend all departmental and service training seminars as requested or assigned
Any additional responsibilities as directed by the General Manager
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
Working knowledge of standard drink recipes
Working knowledge of spirits, wine and beer
Understanding of classes of alcohol, different glasses, brand names and garnishes
Working knowledge of bar equipment
Ability to read, write and speak the English language fluently to interact with customers, thepublic and employees
Good verbal communication skills
Ability to work under pressure and deal with stressful situations during busy periods
Interpersonal skills to provide overall customer satisfaction
Must have extensive knowledge of food and beverage etiquette, customer relations and servicestandards
Knowledge of drink recipes
Knowledge of proper food handling requirements
Strong mathematical skills
Knowledge of daily maintenance and cleaning of venue
Must have knowledge and proficiency with current point of sale system and cash handling reports
Knowledge of all required legal documents, i.e., A.B.C., Health Dept., Police, City, Etc.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee frequently is required to stand for up to 10 hours; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to reach, bend, stand, twist, squat and frequently lift products and/or supplies up to 50 pounds.
EEO Statement:
The Star is committed to providing a professional work environment free from discrimination and harassment, including discrimination and harassment based on a protected category, and an environment free from retaliation for participating in any protected activity. The Star is committed to providing equal employment opportunities to all employees and applicants for employment.