Job Description:
Trumer Taproom is seeking a service-oriented, positive-natured individual to provide a positive experience for all guests. The ideal candidate should possess a love of beer culture that is infectious to both staff and guests alike and will work well within our team. We believe in delivering the highest quality to our customers, in the form of beer, relationships, and experiences.
Company History
The Trumer Brewery in Berkeley was established in 2004 as a sister brewery to the centuries-old Trumer Brauerei in Salzburg, Austria. Combining the heritage of European brewing with the energy and passion of American craft brewing in Berkeley, Trumer gives craft beer drinkers in the U.S. the chance to enjoy a fresh and classic German-Style Pilsner every day. In October of 2023, the Trumer Taproom opened as a chance to showcase small batch beers specializing in a variety of traditional European style lagers that are produced on a 5-barrel brewhouse that resides inside the Taproom.
Essential Job Functions:
Familiarize themselves with the menu, company specifics and share insight with customers.
Excellent customer service skills.
Greet and seat customers in the order in which they arrive
Accurately take customer orders and accurately relay the order to relevant team members.
Serve food and beverages efficiently and friendly.
Anticipate customer needs in order to ensure enjoyable dining experience
Collaborate with all co-workers to ensure positive teamwork and dining experience.
Collect payment from customers.
When prepared to do so train new employees as required.
Maintain a clean, safe work environment by completing opening and closing tasks as assigned.
Assist in tidying tables, clearing leftovers and keeping dining area clean and pleasant.
Setting table and rearranging the dining area to accommodate larger groups and prepare the restaurant for special events.
Promote and cultivate a diverse and respectful work environment while aligning with Trumer mission, vision and goals.
Ability to use reasonable and practical problem solving skills.
Minimum Qualifications:
Strong work ethic and ability to take initiative.
Appropriate California State issued license to serve alcohol.
Prior serving experience preferred.
Prior restaurant experience preferred.
Able to work weekends and/or evenings.
Physical Requirements:
Ability to lift and carry up to 25lbs.
Ability to stand and/or walk for long periods of time.
Ability to bend, stoop, squat, kneel, climb stairs or ladder occasionally.
Ability to reach above shoulder height occasionally.
Ability to use fine motor skills.
Ability to remain calm and be efficient in fast-paced environment.