MUST BE AVAILABLE: TUESDAY NIGHT, FRIDAY DAY
(WILL PHASE IN MONDAY NIGHT / SUNDAY BRUNCH IN COMING THE COMING WEEKS)
Horsefeather Palo Alto is an extension of the original Horsefeather, offering a full-scale restaurant experience. Our space is designed to be comfortable and welcoming, with a focus on high-quality cocktails, a dynamic food program, and an environment that feels effortlessly stylish yet approachable. We serve lunch and dinner every night, along with brunch on Saturdays and Sundays. The menu is rooted in New American cuisine, incorporating diverse influences to create dishes that are both familiar and exciting.
About the Position
The host is the first and last point of contact for our guests and plays a vital role in creating a welcoming, well-organized environment. In addition to greeting and seating guests, this role may include support tasks such as assisting servers, managing the flow of service, and communicating effectively with the kitchen and bar teams. Our hosts contribute to a team-oriented atmosphere and help ensure smooth operations throughout service.
Key Responsibilities
Greet guests warmly and manage check-in for reservations and walk-ins using OpenTable or Resy.
Monitor the flow of service and seating to maintain efficient table turns.
Communicate estimated wait times clearly and manage the waitlist when needed.
Maintain a clean and welcoming host stand and entrance area.
Assist with table resets and occasional guest service tasks as needed.
Provide support to the FOH team to ensure exceptional hospitality across all guest touchpoints.
What We’re Looking For (Please Read Carefully)
We’re seeking someone who is personable, composed, and confident in a busy environment. You should be detail-oriented, calm under pressure, and enthusiastic about creating a smooth and welcoming experience for guests.
Minimum Requirements
Previous experience in hosting or guest services preferred.
Comfortable using reservation and waitlist platforms (OpenTable or Resy preferred).
Excellent communication and multitasking skills.
California Food Handler’s Card required.
Availability to work evenings, weekends, and holidays as needed.
Must be able to lift 50lbs and stand for extended periods of time
What We Offer
Health Benefits for full-time employees.
401k with a 4% match after 6 months of employment.
Substantial growth opportunities within an expanding company.
Employee Assistance Program (EAP).