The Capitola Venetian Hotel located in Capitola Village is currently looking for an experienced Front Desk Clerk to join our team! Our ideal candidate is reliable, responsible, customer service oriented, and enthusiastic to learn. Full-time/ part-time. Able to work at 2 hotel locations.
Job duties include, but are not limited to the following:
-Answering phones, giving information about the hotel and area
-Booking reservations and mailing confirmations to guests
-Handling guest check ins and check outs
-Collecting money from guests (deposits and balance upon arrival). Cash or credit card
-Daily record keeping of guest account
-Reconciliation of cash drawer
-Making entries in log book.
-Coordinating guest room housekeeping
-Recording maintenance work orders
-Recording Lost and Found items
-Keeping office clean
-Assist Front Desk Manager in day-to-day functions of hotel business
-Ensure that the lobby area is clean, neat and free of clutter
-Setting up, maintaining and cleaning up guest breakfast
-Provide excellent customer service by maintaining a consistent pleasant and professional demeanor
Please submit or drop off your resume if you think that you would be a good fit.
We look forward to hearing from you!
Job Types: Full-time, Part-time
Pay: From $16.50 per hour
Expected hours: 20 – 30 per week