Job Details

ID #52656042
Estado California
Ciudad San francisco bay area
Full-time
Salario USD TBD TBD
Fuente California
Showed 2024-10-07
Fecha 2024-10-07
Fecha tope 2024-12-06
Categoría Servicio al cliente
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Service Advisor/Customer Service for Auto Mechanic

California, San francisco bay area 00000 San francisco bay area USA

Vacancy caducado!

Auto Plus is your local Volkswagen and Audi auto service shop on San Pablo Ave in Albany. We are a family owned business for over 30 years now.

Job Description: We are seeking a full-time service advisor with excellent customer service skills to join our team. The service advisor will be take the lead on customer service for the shop. The ideal candidate has experience as a front desk sales/advisor or a desire to learn the trade.

Responsibilities Include:

Greet customers and document their concerns regarding vehicle repairs

Advise customers on repair options and costs

Consult with technicians to provide accurate service outcomes

Manage service center scheduling and workflow on Shop Monkey

Keep customers updated on service changes and vehicle readiness

Assist customers in deciding on repair options

Maintain facility cleanliness and organization

Call customers to schedule service

Post and interact with customers on social media platforms, yelp and Google Business.

Hours: Monday-Friday, 9am-5pm

Location: 700 San Pablo Ave, Albany, CA

Pay: $20 - $25 an hour depending upon experience

Vacancy caducado!

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