International Aquatic Trades is the distributor of Doc's Proplug a performance earplug for all water sports located on the Westside of Santa Cruz. We have a customer service position available for an individual whose skills will contribute to our small in house team.
We are seeking a friendly, detailed oriented multitasking person . In this role you will be the first point of contact for our customers, assisting them with questions, processing orders, resolving issues and ensuring a positive customer experience.
Qualifications: AA or BA degree prefereed, Previous customer service or a call center experience is a plus, Excellant communication and listening skills is Key. Comfortable to use Computer,CRM software and other customer service tools. The ability to stay calm under pressure and handle difficult situations, The work enviroment is laid back, friendly and employee accomodating.
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