About us:
We are a reputable insurance office dedicated to serving our clients with integrity and excellence. With a focus on customer satisfaction, we strive to provide the best insurance solutions tailored to our clients' needs. As we continue to expand, we are seeking a Bilingual Customer Service Representative to join our team.
About you:
Fluency in both English and Chinese (Mandarin or Cantonese).
Excellent communication skills, both verbal and written.
Previous experience in customer service, preferably in the insurance industry.
Strong attention to detail and accuracy in data entry and documentation.
Ability to multitask in a fast-paced environment while maintaining professionalism.
Proficiency in Microsoft Office Suite and basic computer skills.
College degree preferred.
Benefits:
Competitive starting rate of $18 per hour.
Comprehensive training and ongoing support.
Opportunities for career advancement and professional development.
Health insurance benefits and retirement savings options.
Friendly and collaborative work environment.