SAN MATEO COUNTY EVENT CENTER THE JOCKEY CLUB
ADMISSIONS CASHIER
APPLY HERE: https://smcec.bamboohr.com/careers/53
Working for the San Mateo County Event Center and Fair is an excellent opportunity to be part of a vibrant and exciting team. The Event Center and Fair (a 501c3 Non Profit) is a great place to use your administrative skills in a multifaceted and fun environment. You will have the chance to work with a diverse group of people and help create memorable experiences for guests.
The San Mateo County Event Center is a public assembly facility which hosts a wide variety of events and produces the San Mateo County Fair, and operates the Jockey Club and asatellite wagering facility for horseracing. Each member of our team is committed to building and sustaining equitable and inclusive work and social environments where diversity is celebrated and valued. We are an equal opportunity employer and we believe diversity, equity, and inclusion benefits and enriches the experience of our staff, clients and guests.
Job Summary
The Admissions Cashier is responsible for the sale of admissions and programs in the Jockey Club.
Two positions are available:
One Full-Time position: Friday, Saturday, Sunday 9:00 am – 7:30 pm
One Part-Time position: Friday, Saturday, Sunday 9:00 am – 3:30 pm
Essential Functions/Responsibilities
Essential and other important responsibilities and duties may include but are not limited to the following:
Prepare/log on to the admission register.
Prepare/log on to Cal Racing scan computer.
Accept admission fees from patrons and sell racing programs, bring in and count Programs and other Reconcile sales and inventory with Racing Supervisor or Asst. Supervisor.
Count and recycle programs turned back in by patrons.
Confirm that patrons receiving CHRB comps (free General Admission) have valid licenses.
Confirm that patrons receiving free General Admission have proper credentials. Maintain daily log of Credential admissions.
Provide backup relief for Audio/Video Signal monitors.
Maintain a high degree of customer service for patrons, including directing patrons to appropriate areas of the facility and reminding patrons of any safety protocols.
Maintain cleanliness of the respective area.
Report any unsafe condition to management.
Stamp hands for return customers.
Provide relief for other employees as needed.
Confirm delivery of programs and publications.
Track sales to the public of programs, forms, racing selection sheets, and pens.
Count and balance daily sales and submit reports and cash to the facility manager.
Provide programs for Mutuels and other comps as needed.
Return unsold publications to the delivery shack for pick-up by delivery personnel.
Additional duties as assigned.
Qualifications
Ability to follow oral and/or written instructions. Communicate clearly and concisely, both orally and in writing. Ability to use basic Mathematics.
Cash handling and balancing capability.
Knowledge of proper English usage, grammar, and punctuation. Ability to write basic reports on incidents observed while on duty.
Ability to build and maintain positive working relationships with management, co-workers, clients, and customers using principles of good customer service.
Requires being responsible, reliable, and dependable to fulfill job obligations.
A willingness to adhere to the employee handbook rules, and all safety procedures.
Must work weekends, sometimes Mondays and Holidays, long and irregular hours based on business needs.
Minimum Requirements
Any combination of education, experience and training that would provide the required knowledge and abilities to perform the responsibilities of this position. High school diploma or equivalent.
Must obtain California Horse Racing Board (CHRB) license within 90 days of employment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to walk, sit, stand, bend, lift and move continually during working hours. The employee is frequently required to make repetitive hand movements in the performance of daily duties. The employee must frequently lift and/or move up to 50 pounds. Must be able to speak, hear and see. Vision requirements are close vision, distance vision, peripheral vision, and ability to adjust focus.