Job DescriptionResponsibilities:
Responsible for the day-to-day client management of our Consumer Health & Wellness customers, providing excellent customer service and managing all aspects of the client relationship.
Collaborate with internal subject matter experts such as Business Intelligence, Advertising Operations, Product Management, and Marketing to deliver tailored solutions to customers.
Provide day-to-day management of ad campaigns and proactively partner with Optimization team to understand delivery pacing and performance optimization for client communications and reporting.
Manage implementation process by ensuring stakeholders deliver what is needed on time and within client expectations.
Analyze and deliver requested client reporting and comprehensive wrap-up reports in partnership with Sales to help with renewals.
Stay up-to-date with industry trends, digital marketing best practices, and regulatory requirements in the Consumer Health & Wellness space.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and Requirements
5+ years of professional experience in client and account management of digital media programs, preferably in Consumer Health & Wellness (OTC/CPG)
Strong written/verbal communication, excellent relationship management skills, and sharp attention to detail
Ability to apply analytics and data to a value proposition
Willingness to think critically and solve problems in new or creative ways
A deep curiosity and interest in healthcare technologies
Familiarity with CRM software like Salesforce and project management platforms like JIRA or Asana null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].