Sr Director, Production Operations (SASE, Access, SDWAN, Cloud FW)

Your CareerWe’re looking for a Technical SRE Leader that has experience supporting large-scale distributed systems. Technology stack includes networking, compute and storage services on GCP, AWS, Azure, OCI & Onprem, routing protocols like BGP and OSPF, Terraform & Helm, open source databases like Kafka, InfluxDB, MongoDB, Cassandra, Spark and others. Should be extremely familiar with GCP and/or AWS/Azure and have an automation first mindset to operations, monitoring, alerting and remediation.As a SRE Technical Leader, you will be responsible for the overall health of our product services for SASE as well as CLoud-NGFW managed services and their SRE operations teams. You will be expected to lead an experienced team of SREs to ensure that the networking and security service is functioning well and meeting the SLAs (5 9 for SASE Infra Service & 4-9 for C-NGFW). You will be required to work closely with the Product development, QA and Technical Support teams and support service integration with internally developed cloud delivered security services as well as joint operations with PANW IT as an internal Service Providers and External partners such as Cloud Service Providers. The candidate must be a self-starter and possess very good analytical skills. Must possess the ability to work in an agile environment with minimum guidance. Passion for security and prior experience working at or closely with SPs and Cloud Service Providers to deliver cloud services is a major plus.Your Impact  Design, develop and implement highly scalable software features on our next-generation connectivity & security platform as part of our Prisma Access & C-NGFW servicesAbility to lead seamlessly thru all Customer environments such as Commercial, Federal as well as other Sovereign cloud servicesWork with different development and quality assurances groups to achieve the best operational outcomes (toil free & easy to support along with being a great customer experience)Suggest and implement improvements to the development processWork with SRE and the Technical Support teams to troubleshoot customer issuesInterview, mentor and coach new team members