Inventory Material Customer Support Representative

Please note that this is an 18 months contract position.Job SummaryClient prefers candidates with technology or biotech industry backgroundCustomer service skills requires for this positionPrimarily focuses on providing support services lab staff, program delivery, clients and other resources that ensure organizational effectiveness and efficiency in the provision of recovery treatment.Responsible for performing variety of instrument clerical support duties in one or more lab areas. Duties may be related to support of customer field return equipment, support services lab staff, program delivery, clients and other resources that ensure organizational effectiveness and efficiency in the provision of recovery treatment.Essential Job FunctionsTo ensure organizational effectiveness and efficiency, responsibilities include:Answer all incoming phone calls, direct as necessaryCoordinate parts requests between product linesMaintain department’s repair tracking sheet through ServiceManagerCreate supply requisitions using company Global sourcing applicationQualificationsMay require some higher education or specialized training/certification.2 years administrative experiences and customer relationsExperience with SAP ECC/CRM and ServiceManager platform is a plusApplicants must provide their phone number. Reference job number A1772.