Global Deal Governance Content Manager

Your CareerWe are seeking a highly organized and detail-oriented Global Deal Governance Content Manager to create and maintain comprehensive documentation for our global deal governance teams. This role is crucial for ensuring consistent processes, efficient enablement, and effective communication across the organization. You will be responsible for developing and maintaining a centralized knowledge base, providing documentation for system and process enhancements, and ensuring timely dissemination of critical information regarding issues and workarounds.Your ImpactDocumentation Creation and Maintenance: Create and maintain centrally accessible and standardized documentation for global deal governance teams, including process flows, policy guidelines, training materials, and FAQs - This involves collaborating with various stakeholders to gather information and ensure accuracy and completenessEnablement Documentation: Provide clear and concise documentation for enablement sessions on enhancements to systems and processes for global GTM governance and operations teams - This includes creating user guides, training materials, and release notesIssue and Workaround Documentation: Document known issues and workarounds, ensuring proper dissemination to global teams through appropriate channels (e.g., knowledge base, email updates, team meetings) - This includes tracking issue resolution and updating documentation accordinglyKnowledge Base Management: Manage and maintain the central knowledge base, ensuring information is easily searchable, up-to-date, and accessible to all relevant stakeholdersCollaboration and Communication: Collaborate with cross-functional teams, including Sales, Legal, Finance, and IT, to gather information and ensure documentation aligns with business needs. Communicate effectively with global teams to ensure they are aware of updates and changesProcess Improvement: Identify opportunities to improve documentation processes and workflows, contributing to increased efficiency and knowledge sharingVersion Control: Maintain proper version control of all documentation to ensure accuracy and avoid confusion